Is your computer constantly crashing, or just generally sluggish? Are you not able to get your email working properly, or keep running into several software problems? Just leave it to me. After you describe your problem to me, I can either work physically on your computer after you bring it over or sort out any of the software problems remotely via Teamviewer, whichever is more convenient for you. If you would like to give your machine a "fresh start", I will make sure all your important files are kept safe before I install a fresh version of the Windows 7 Ultimate 64 bit Operating System onto it.